Dripping Springs Hotel & Event Venue
Below you will find answers to many of the most frequently asked questions about Lucky Arrow Retreat. If you can’t find an answer to your questions about making a reservation or hosting an event with us, drop us a line.
Lodging FAQ
How would you describe Lucky Arrow Retreat?
We are a charming destination, boutique hotel and event venue located on the outskirts of Austin, Texas, set on 15 acres of picturesque rolling hills in the Texas Hill Country. With accommodations for up to 134 guests, we welcome individual travelers and groups from across the U.S. and abroad to experience the beauty of the Hill Country. Whether you’re planning a relaxing getaway, a retreat, a private event, a corporate meeting, or a wedding, we offer the perfect space and accommodations for your entire group.
What is your Reservation Cancellation Policy?
Lucky Arrow Retreat has a 30-day cancellation policy. If you cancel your reservation or modify your reservation date thirty days to ten days (30 to 10 days) before your check-in date for any reason, your credit card will be charged the full amount of your reservation and you will be offer a credit for a future stay that must be used within 12 months from the date the reservations was cancelled.
If you cancel your reservation less than 10 days prior to your check-in date for any reason, you will not receive a credit for a future stay, partial refund or a full refund under any circumstances.
The cancellation policy and terms for group reservations and room blocks differ from those for individual room bookings, as outlined above. Specific details regarding group and room block cancellations will be provided in the event contract.
What time is hotel check-in and check-out?
Check-in at the front desk starts at 4pm through 8pm CT for most days. If you will be arriving after our staffed check-in window, please let us know so that we can send your arrival information via text and email.
Check-outs at Lucky Arrow Retreat must be completed by 11am CT. To check out, simply lock the door, put the key back in the lockbox and scramble the code. There’s no need for a formal check out at the office. We will bill your card on file for any incidentals.
What if I lose my Room Key?
We use standard metal keys to access our rooms that cannot be replaced. It is very important that our guests keep track of their room keys and to return the key to their lockbox prior to departing. We have a strict lost key policy and lost keys require a locksmith to rekey the lock or we must replace the hardware. Lost keys will result in a $250 fee charged to the credit card on file.
Is Lucky Arrow Retreat pet friendly?
Absolutely! We are a pet friendly establishment, but we have three simple rules: (1) For everyone’s safety, all pets must be on a leash at all times (2) You must pick up after your pet and (3) Pets must be registered before arriving for a $150 non-refundable, per pet, per reservation fee. More details on our Pet Fees may be found on our Policies Page.
Will the Pools and Beer Garden be available during my stay?
Please note that our Adult Pool may be reserved for private events, making it unavailable to other guests during those times. Additionally, one side of the Beer Garden, known as the Pool Side, may also be rented for private gatherings making it unavailable for a short time during your stay. The Game Room Side of the Beer Garden and the Family Pool will remain open for all guests to enjoy.
What is the internet access like at Lucky Arrow Retreat?
Lucky Arrow Retreat is located in a rural area. We hope you have decided to stay with us to unplug from the daily use of technology to recharge your own batteries and reconnect with yourself. However, we do have RURAL WiFi available near our Cabins, Yurts, Safari Tents, Campers and Beer Garden.
Our Event Hall and General Store has hard wired fiber internet service for the most stable connection.
Can I cook outdoors at Lucky Arrow Retreat?
You are welcome to use the park style BBQ grills located throughout the property for cooking. Please note that you must bring your own charcoal and lighter fluid. Additionally, personal outside grills are strictly prohibited from being brought onto the property. We love your dedication to the fine art of outdoor cooking, but do not bring your grill with you to Lucky Arrow Retreat.
How do I get to Lucky Arrow Retreat?
From Austin: Head west on Highway 290 towards Dripping Springs for approximately 28 miles. Turn right (north) on Bell Springs Road and travel for 2.6 miles. Lucky Arrow Retreat will be on your left, just past Bell Springs Winery.
From San Antonio: Take US-281 north towards Blanco for 74 miles. Head east on TX-163 for 18 miles. Turn right (east) on FM 165E and continue for 16 miles. Turn right (east) on Highway 290 and continue for 6 miles. Turn left (north) onto Bell Springs Road and continue for 2.6 miles. Lucky Arrow Retreat will be on your left, just past Bell Springs Winery.
What are the terms & conditions of staying at Lucky Arrow Retreat?
Full details on our terms & conditions may be found on our Policies page.
Do you have Pack ‘n Plays available for guests with small children?
We do! When you make your reservations just let us know that you’d like a Pack ‘n Play in your room and we’ll handle the rest.
What is the craft beverage scene like?
Excellent wineries abound in the Hill Country. From our neighbors at Bell Springs Winery to Hawk’s Shadow Winery, Duchman Family Winery, and Driftwood Estate Winery, fans of the grape are well positioned to indulge in their passion.
Fine spirits are distilled just up the road from Lucky Arrow Retreat. It’s easy to get to the homes of Dripping Springs Vodka & Gin, Treaty Oak Vodka, Gin, Rum, and Bourbon, Deep Eddy Vodka, and Desert Door Sotol. Each of these distillers offers tours and tastings at their nearby sites.
Last but certainly not least you’ll find some truly outstanding breweries within easy reach of Lucky Arrow Retreat. Jester King Brewery, Last Stand Brewing, Backroads Brewing Company, Family Business Beer Company, and Twisted X Brewery are just some of the places you’ll want to stop for a fresh handcrafted cold one.
What are some fun things to do nearby?
Dripping Springs is bursting at the seams with rollicking good times for the whole family. From local swimming spots like Hamilton Pool and Jacob’s Well to delightful hiking and exploring at Milton Reimer Ranch Park to friendly challenges at Austin Paintball, you and your gang won’t be wanting for things to do. And to cap it all off, the jewel of The Hill Country, Pedernales Falls State Park – where the picture at the top of this page was taken – is less than 30 minutes away.
The Dripping Springs area is also home to many excellent festivals throughout the year, including the Founders Day Festival in Spring, the Dripping Springs Fair and Rodeo in Summer, the Dripping With Taste Wine & Food Festival and the Dripping Springs Songwriters Festival in the Fall, and Christmas on Mercer Street in Winter.
What is a “yurt”?
A yurt is, at its heart, a tent. But a yurt is no ordinary tent. Our yurts are based on the traditional Mongolian herders’ hut, with a modern twist that combines the ingenuity of those nomadic structures and adds engineered strength, durable outdoor fabrics, and handcrafted quality. Our yurts are fully heated and air conditioned, secured with locks, and comfortably sleep two adults. Yurts put the glamorous in glamping.
How do you pronounce “Pedernales”?
Despite the pronunciation made famous by former US President Lyndon Baines Johnson — whose birthplace is enshrined at the Lyndon B. Johnson State Park & Historic Site just 40 miles from our gate — we say “Ped-er-nal-es” rather than “Per-de-nal-es” here at Lucky Arrow Retreat Hotel.
How late can we stay at the pool/beer garden?
We ask that our guests enjoy themselves but respect others’ schedules by observing Lucky Arrow Retreat’s quiet hours, which start at 9 PM each night.
Does Lucky Arrow Retreat have a dress code?
In general, Lucky Arrow Retreat is a relaxed, come-as-you-are environment. However, we request that guests use their best judgement with regard to attire.
The pool area is a very special amenity available only to registered guests. Proper swimwear must be worn in the pool area and see-through fabrics are not permitted.
Upon entering the lobby area, shoes, shirts or cover-ups are required.
Are campfires permitted at Lucky Arrow Retreat?
Yes they are, in designated fire pits. We do insist that you extinguish any campfires every night with water, for safety of course. Please observe posted information regarding burn bans should they be in effect at the time of your visit.
What is Lucky Arrow Retreat’s Cabin Assignment Policy?
Lucky Arrow Retreat reserves the right to assign guests to specific cabins based on availability, need, and other considerations at the time of check-in. Thus specific cabin numbers identified at booking are not guaranteed you have paid for cancellation coverage.
Weddings FAQ
Will you hold my date?
Yes! Lucky Arrow Retreat – Dripping Springs will hold your date for 5 business days for a $1,500 fee that gets credited to your event should you sign with us.
What is included in the event booking fee for Lucky Arrow Retreat – Dripping Springs?
Our Dream and Sunset Soirée’ wedding packages include a 12 hour space rental at the Overlook for your ceremony, the Event Hall for dancing and DJ, plus our Tree Grove or Rooftop Deck for your Reception. We also include tables & chairs, access to our Ready Room for the bridal party, a portable bar, a security guard for the night of the Reception and our preferred vendor list.
We will also provide 60-inch round tables, folded chairs for indoor use and folding chairs. Farm Table and other rental upgrades are also available.
Do you offer a payment plan?
Yes! We offer milestone payments to help manage the financing of your wedding. Please inquire for details.
Can I provide my own alcohol?
Clients must purchase all alcohol through Lucky Arrow Retreat. Our event coordinator can help you with your alcohol purchase.
Do you have a preferred vendor list?
Yes! Great service is important to us, so we offer a Preferred Vendor List to help with the coordination of your wedding. Please inquire for the most recent version of our list.
What if it rains?
We don’t want rain to ruin your event! We have options for tents in our ceremonial area and the roof top deck as well as on our Terraced Lawn Additional costs for the tents apply.
What happens if I have to cancel my event due to a natural disaster?
In addition to purchasing wedding liability insurance, we recommend purchasing event cancellation insurance to cover you in the unlikely event of a natural disaster.
Do you provide set up of the venue-provided tables and chairs?
Yes, we will handle all of the details to set up and break down the tables and chairs for your event. If offsite rentals are needed, the provider is required to set up and break their rentals.
Can vendors pick up items the next day?
All rentals and vendor provided items must be loaded out at the conclusion of your event by 8am the next morning unless specifically stated otherwise in the agreement. All next day pickups must have prior, written approval by Lucky Arrow Retreat – Dripping Springs.
How far in advance should we book our event or wedding date?
As soon as possible! Our wedding dates book up quickly often 12 – 18 months in advance.
When is the peak season for weddings?
Our peak season for weddings is April, May, Sept, and Oct.
Can multiple events take place on the property on the same day?
Our property has multiple spaces for events to take place that can occur simultaneously. However, please inquire about reserving the property exclusively.
What is the maximum guest capacity for weddings at your venue?
We can accommodate weddings up to 175 guests.
Can we bring our own caterer?
We have a catering kitchen that can prepare any type of cuisine to accommodate your needs. Working with other caterers is on a case by case basis.
Can guests stay onsite during the event or wedding?
Yes, we have 41 lodging accommodations for you and your guests that sleep up to 136 total guests.
Can we reserve lodging for our group?
You may reserve lodging for your guests.
Do you provide an onsite event coordinator or day of contact?
We do require a professional day of event coordinator to manage your wedding.
Can we use our own vendors for music, rentals, and décor?
You may use your own vendors. All outside vendors must be approved by Lucky Arrow.
Are there any décor restrictions we should know about?
We do not allow any open flames inside of the event spaces or rooms.
Is parking available onsite for guests?
We have ample parking for all of your guests.
Is the venue accessible for guests with mobility needs?
The main level of our Event Hall is mobility friendly. However, there are gravel pathways that need to be considered.
Are there quiet hours or music restrictions?
Our outdoor quiet hours begin at 9pm, but you may keep the party going until midnight inside of the Event Hall.
How do we schedule a tour or check date availability?
Reach out to us at hello@luckyarrowretreat.com to schedule a tour.
What is the booking process once we decide to move forward?
We will provide you with a detailed proposal and payment options to secure the dates for your wedding. If time is of the essence, we recommend securing the dates as soon as possible.